Messaging service company WhatsApp has blocked two million Indian accounts between May 15 and June 15 this year, but it has received 345 complaints. The company provided this information in its first monthly compliance report.
It is mandatory to submit this report under the new Information Technology Rules. According to the new rules, major digital platforms with more than 5 million users each month are required to publish compliance reports. In this report, it is necessary to mention the complaints received by these forums and the actions to be taken.
“Our main focus is to prevent large amounts of accounts from sending malicious or unwanted messages. We are maintaining advanced capabilities to identify these accounts that send messages at high or extraordinary rates, and in India alone, from 15 May to 15 June, 20 lakh accounts seeking such abuse are banned.
The company has made it clear that more than 95 per cent of such restrictions have been imposed due to unauthorized use of automated or bulk messaging (spam). The number of blocked accounts has increased since 2019, according to a Facebook-owned company.
WhatsApp blocks or deactivates an average of 8 million accounts worldwide each month. Other social media platforms such as Google, Ku, Twitter, Facebook and Instagram have also submitted their compliance reports.
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