E-KYC Scam Protection: Reliance Jio is sending out alerts to its users to raise awareness about e-KYC scams. Notably, this is a common trick used by scammers and fraudsters to steal personal details and make money from users. Usually such scammers access users’ KYC details through illegal methods.
With this in mind, Reliance Jio has sent a warning letter to its users against the rise of e-KYC scams. In such cases, scammers ask users to share their Aadhaar number or e-KYC details, or download an application or click an unverified link. Fraudsters and fraudsters attempt to access users’ personal details, including name, bank details, address and phone number.
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How to Be Safe from E-KYC Scams
With the increase in such incidents, Geo noted the steps users should take to stay safe.
First, Reliance Jio states that users are not asked to download any third party application or software. The official MyJio app provides all the related services users need, including mobile recharge.
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Specifically, the company says it will not ask users to download any app to update KYC or any review. Users should be careful with SMS or calls because this can cause financial loss, the company said in the letter. This will ask them to stop downloading any remote access application and prevent fraudsters from accessing phone details.
Geo warns users against answering calls and responding to e-KYC verification messages. If the user receives such calls, those numbers should be blocked immediately.
Users do not need to share their OTP, bank account number or Aadhaar number with anyone. No representative of Jio will ask for these details.
Also, the operator warns users not to trust a caller who says their number is switched off. All information related to the number of users is in the MyJio app.
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It is suggested that users not click on any unverified or suspicious links shared by anyone claiming to be a Geo Representative via SMS. They should not answer any suspicious calls. Also, the operator advises users not to make calls in incoming SMS regarding KYC completion.